International Shipping: Free To Over 100 Destinations
IMPORTANT AIRMAIL NOTICE (5/17/2022 ~ ...)
Airmail shipping service is not currently available due to the world situation. If you would like to order, an order can be shipped. It will take approximately 2-3 months.
Please feel free to contact us with any inquiries.
Notice: We are suspending our sales and shipping to Russia and Belarus until further notice.
1. Free International Shipping
2. General Shipping POLICY (VAT, GST, GIFTS, Reduced Value Declaration)
3. Online Calculator (for VAT Duties ect)
4. Custom Duties & VAT/GST General Information
5. Other: Mailing Time, Returns, Other Country Shipping, etc
1. Free International Shipping
Notice: see notice above about airmail shipping
We offer FREE EXPRESS INTERNATIONAL SHIPPING to over 100 countries worldwide (EXPRESS, Japan Post / EMS):
Algeria, Argentina, Australia, Austria, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Côte d'Ivoire, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Fiji, Finland, France, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Islamic Republic of Iran, Iraq, Ireland, Israel, Italy, Jamaica, Jordan, Kuwait, Lao People's Democratic Republic, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Republic of Macedonia, Malaysia, Malta, Mauritius, Mexico, Monaco, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Rwanda, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States (53 of 62 states/territories), Uruguay, Venezuela, Vietnam, Zimbabwe.
Special Note to Residents of Japan: Shipping and Sales are currently only available to overseas locations as we represent a gateway to cross-border destinations for our craft studios in Japan.
2. VAT/GST/DUTIES/OTHER POLICIES
Ordering from overseas can be confusing. So we here at Alfan Select make it our highest priority to be helpful and transparent - particularly about any customs duties/VAT/GST ect., you may incur from your own country when you import a product from Japan.
- Product Value/Price: The total amount on your Alfan Select Checkout Page, is the actual price and value of the handcrafted or design products ONLY - it does not included any custom duties or VAT/GST.
- Custom Duties or VAT/GST: are the fees imposed by your own country upon receipt based on the value of the product. (To find out amount see #3, below.) Therefore, you, considered as the importer, will be responsible for any tariffs, import duties or other tax and customs fees, VAT/GST when they are imposed by relevant authorities in your own country.
- GIFTS DECLARATION: It is frowned upon (illegal) for us to declare any item is a “gift” in order for the recipient to avoid government-imposed fees and taxes. It is considered a gift ONLY WHEN the item is sent between individuals. If your item is a gift to someone else (and you do not want them to pay fees), please accept the items to your address first and then simply send it on to the recipient.
- REDUCED VALUE: It is also illegal for us to declare the item is of lesser value. Additionally, if lost or damaged, the insurance would not cover the replacement.
3. What are my possible import fees? Online CalculatorDisclaimer: For InformationPurposes Only
- The total you see on the checkout page is the price of the product only. Over 100 Countries will get FREE SHIPPING (see list above).
- For your convenience here is an ONLINE CALCULATOR to easily and quickly estimate the amount of VAT/GST, Duties etc.
4. Quick List: Custom Duties VAT/GST Information
Customs Duties/VAT/GST vary from country to country. The online calculator is the easiest, but for more information here are a few quick links:
- Mailing Time to your Doorstep
- Provider: We use a max speed, most reliable shipping service, Express Mail Service (EMS), operated by Japan Post. EMS ships to most of our destinations in about 2 to 7 days: e.g., 4 days to USA, 2 to 3 days to Taiwan, Thailand and Singapore, 3 to 5 days to most European countries, and 4 to 6 days to most African and South American countries.
- Time to Shipping: the number of days it takes from your order placement to the dispatch to EMS (see the diagram below). When your order is in inventory either at Alfan Select or at craft studios,Time to Shipping is usually 1 to 7 business days. When a product is made-upon-order, Time to Shipping varies significantly from product to product. However, for most of our products you can generally expect from 2 to 5 weeks of Time to Shipping (some highly specialized products may require some additional time). For more specific information on shipping time, please refer to each product page.
- Gift boxes: All of our products come in quality gift boxes and jewelry cases, (view on each product page) making your order ready for gift giving.
2. Countries Outside our Free Shipping List: Fees
For countries outside our Free Shipping List: Shipping fees vary depending on the destination, current shipping carrier fees, and the total weight of the package.To find out your shipping fee, please add a product or products to your shopping cart and proceed to the Shipping Address page or contact us in advance if you prefer or have any problem on the page.
3. Return Policy
Please see our “Return Policy” posted on this Website.