Complementary Shipping Note: Due to COVID Free Shipping may be Delayed. Contact us for Details when Ordering
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International Shipping: Free to all our Destinations

We offer FREE EXPRESS INTERNATIONAL SHIPPING to over 100 countries worldwide. 

Free Shipping Destination Countries (EXPRESS, Japan Post / EMS)

Algeria, Argentina, Australia, Austria, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Côte d'Ivoire, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Fiji, Finland, France, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Islamic Republic of Iran, Iraq, Ireland, Israel, Italy, Jamaica, Jordan, Kuwait, Lao People's Democratic Republic, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Republic of Macedonia, Malaysia, Malta, Mauritius, Mexico, Monaco, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Rwanda, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States (53 of 62 states/territories), Uruguay, Venezuela, Vietnam, Zimbabwe.

Special Note to Residents of Japan:  Shipping is currently only available to overseas locations as we represent a gateway to cross-border destinations for our craft studios in Japan 

Time to your Doorstep 

For all of our deliveries, we use a max speed, most reliable shipping service, Express Mail Service (EMS), operated by Japan PostEMS ships to most of our destinations in about 2 to 7 days:  e.g., 4 days to USA, 2 to 3 days to Taiwan, Thailand and Singapore, 3 to 5 days to most European countries, and 4 to 6 days to most African and South American countries.   

In addition, please allow Time to Shipping, i.e., the number of days it takes from your order placement to the dispatch to EMS (see the diagram below). When your order is in inventory either at Alfan Select or at craft studios,Time to Shipping is usually 1 to 7 business days. When a product is made-upon-order, Time to Shipping varies significantly from product to product. However, for most of our products you can generally expect from 2 to 5 weeks of Time to Shipping (some highly specialized products may require some additional time). For more specific information on shipping time, please refer to each product page.

 

Gift boxes 

Although we don’t provide gift wrappings, all of our products come in quality gift boxes and jewelry cases, making your order ready for gift giving.   

Shipping Fees 

Shipping fees vary depending on the destination and the total weight of the package: e.g., 2,300JPY (about 21USD at the rate of 1USD=109JPY) to USA for a package weighing up to 500g (as with many of our products), including the cost for a gift box or a jewelry case.   

To find out your shipping fee, please add a product or products to your shopping cart and proceed to the Shipping Address page. You will see the total shipping fee for your (aggregated) order before you check out.   

Tax and Duties 

You will be responsible for any tariffs, import duties or other tax and customs fees when they are imposed by relevant authorities in your country.  

Return Policy 

Please see our “Return Policy” posted on this Website.